I used the chat function on a Sunday afternoon and was pleasantly surprised when Jean & John in customer service helped me find a pre-made Venus Dancewear dress that fit my measurements. I was very lucky as the factory was going to be closed for 2 weeks and there was not enough time for a custom made dress in time for my competition. The dress arrived promptly and was as promised. The dress style and workmanship were well received by my dance studio professional team. The fit was also very comfortable while dancing. I also find their pricing to be reasonable for a product that needs to stand up to being judged for appearance. I highly recommend Venus Dancewear for the serious competitor.